Our sophisticated guest Wi-Fi platform, CROWD, enhances customer engagement by connecting digital and physical shopping experiences.
Developed in consultation with key retail industry figures, it enabled early adopter, Clarks Shoes, to connect with over 600,000 customers in year one.
In a notable retail press piece, the business stated that the technology had:
‘…surpassed expectations, delivering improved consumers experiences, driving revenues, along with increased customer engagement.’
CROWD retail Wi-Fi technology will enable you to better understand:
Gain better insight of your business
How many people are here?
How long have they stayed for?
How many are on the Guest Wi-Fi?
Are they repeat or new visitors?
Understand Visitor Flow
How are people moving around?
Where are they going?
Where do I best place my advertising?
How do I start to improve my cross zone visits?
Understand where people are
What is the density of people?
How do I measure the effectiveness of an in-store event?
Did a change within the store have a positive or negative impact?
Get started by contacting the CROWD team to discuss your retail Wi-Fi network requirements.